Shipping policy

Shipping and Delivery Policy

Order Processing Time
Your orders will be processed and shipped within 1 business day after confirmation. Orders placed on weekends and German public holidays will be processed on the next business day.

Shipping Costs
Shipping costs vary depending on the order amount and delivery address. Shipping fees will be automatically calculated during checkout and displayed at the payment stage.

Delivery Time
Delivery times vary based on the delivery address:

  • Deliveries within Germany: 1-2 business days
  • Deliveries to other European countries: 1-4 business days
Countries Shipping Fee Free Shipping From Delivery Time (Days)
🇩🇪 Germany (DE) €7,00 €120 1
🇦🇹 Austria (AT)
🇧🇪 Belgium (BE)
🇳🇱 Netherlands (NL)
🇱🇺 Luxembourg (LU)		 €10,00 €140 1–2
🇩🇰 Denmark (DK) 
🇭🇺 Hungary (HU)
🇮🇹 Italy (IT)
🇵🇱 Poland (PL)
🇸🇮 Slovenia (SI)
🇫🇷 France (FR)
🇨🇿 Czech Republic (CZ)
🇸🇰 Slovakia (SK)
🇱🇮 Liechtenstein (LIE)		 from €13,00 - 1–3
🇧🇬 Bulgaria (BG)
🇭🇷 Croatia (HR)
🇪🇪 Estonia (EE)
🇫🇮 Finland (FI)
🇬🇷 Greece (GR)
🇮🇪 Ireland (IE)
🇱🇻 Latvia (LV)
🇱🇹 Lithuania (LT)
🇵🇹 Portugal (PT)
🇷🇴 Romania (RO)
🇪🇸 Spain (ES)
🇸🇪 Sweden (SE)		 from €15,50 - 1–4
🇬🇧 United Kingdom (UK) from €15,50 - 1–5
🇨🇭 Switzerland (CH) from €27,00 - 1–4
🇳🇴 Norway (NO) from €18,50 - 1–4
 

Shipping Tracking
Once your order is shipped, you will receive an email with your tracking number. You can track the status of your order using this number on the shipping carrier’s website.

Delivery Delays
Public holidays, adverse weather conditions, or unforeseen events may cause delivery delays. In such cases, please feel free to contact our customer service.

Missing or Damaged Orders
Upon receiving your order, please check the condition of your package and items. If you notice any missing or damaged items, contact us immediately. We will take the necessary steps to resolve the issue as quickly as possible.

Cancellations and Changes
If you wish to cancel or change your order before it is shipped, please contact our customer service as soon as possible. Once an order is shipped, cancellations or changes cannot be made.